Privacy Policy

1. Data controller

The controller is Reintiler. The controller's full legal name, registration number and registered address must be added to this policy before the website is publicly launched. The current contact address is info@reintiler.eu.

2. Personal data we process

The data we process depends on how you use the website.

• Enquiry data: name, email address, telephone number, selected product, project details, message and any files you choose to provide when uploads are enabled.
• Communication data: messages exchanged with you and information needed to respond to or follow up an enquiry.
• Technical data: IP address, browser and device information, requested pages, timestamps and security or error logs generated by the hosting infrastructure.
• Preference data: selected language and colour theme stored in a cookie or local storage on your device.

3. Purposes and legal bases

We process personal data only where a legal basis is available under the GDPR.

• To answer enquiries, prepare quotations and take steps requested before entering into a contract: performance of a contract or pre-contractual measures.
• To operate, secure, troubleshoot and improve the website: our legitimate interest in providing a reliable and secure service.
• To comply with accounting, tax, consumer protection or other legal duties: compliance with a legal obligation.
• For optional marketing, analytics or other non-essential features introduced later: consent, where required. Consent may be withdrawn at any time.

4. Current status of the enquiry form

The enquiry form is currently disabled. Information typed into it remains in your browser and is not submitted to or stored by Reintiler. This policy and the notice beside the form must be reviewed before submission, email delivery or file upload is enabled.

5. Recipients and international transfers

Personal data may be processed by service providers that supply hosting, infrastructure, email delivery, security or technical support, acting under our instructions and appropriate confidentiality obligations. Data may also be disclosed where required by law or a competent authority. We do not sell personal data.

We intend to use providers and storage located in the European Economic Area. If data is transferred outside the EEA, we will use a lawful transfer mechanism and appropriate safeguards, such as an adequacy decision or standard contractual clauses.

6. Retention and security

Enquiry and correspondence data will normally be retained for up to three years after the last communication, unless a longer period is required for a contract, legal claim or statutory duty. Routine technical and security logs will normally be retained for no longer than 30 days unless they are needed to investigate an incident. Browser preferences remain on your device until they expire or you delete them.

We use reasonable technical and organisational measures to protect personal data. No internet service is completely secure, so please do not send sensitive or special-category data through the enquiry form.

7. Your rights

Subject to the conditions of the GDPR, you may request access to your data, correction, deletion, restriction of processing, data portability or object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.

Send requests to info@reintiler.eu. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate or the data protection authority in your country of residence.

8. Automated decisions, children and changes

We do not use personal data for automated decision-making or profiling. The website is intended for adults and business enquiries and is not directed at children.

We may update this policy when the website, providers or legal requirements change. The current version and update date will always be published on this page.